Frequently asked questions
Everything people ask before signing up. Don't see your question? Just ask or call our AI live at (727) 353-6966.
Do I have to change my business phone number?
No. You keep your existing number exactly as it is, on your trucks, your Google listing, your website, everywhere. We give you a dedicated AI receptionist line, and you simply forward calls to it. Customers never see a change.
How does call forwarding actually work?
After setup, we give you a new number and simple instructions to forward your existing line to it, either from your phone's settings, a quick dial code, or your VOIP provider's dashboard if you use one (RingCentral, Grasshopper, etc.). It usually takes under two minutes. You choose whether ALL calls forward to your AI receptionist (so it answers every time, 24/7) or only calls you miss (your team answers first, the AI catches the overflow).
Will my AI receptionist text me when a new lead calls?
Yes. The moment a call ends, you get a text with the caller's name, number, and what they wanted, so you can follow up immediately even if you weren't the one who picked up (because you didn't have to). Every call is also saved to your dashboard with a summary and, if you want to hear it, the recording.
Can it book appointments, or does it just take messages?
On the Pro and Premium plans, yes, it books real appointments directly onto your calendar during the call. The caller hears real open times and picks one, right there on the phone. No back-and-forth, no missed callback.
Does it text customers a booking link instead of booking live?
For most setups the AI books the appointment live on the call, since it's faster and more customers actually commit. If you'd rather your customers get a text with a link to pick their own time, we can set that up instead, just let us know your preference during onboarding.
What if it can't answer a question, or the caller wants a real person?
It hands off gracefully: takes their info, tells them someone will follow up, and you get notified immediately. It never leaves a caller stuck or confused.
How fast can I get set up?
Most setups are same-day. We build your receptionist trained on your business, provision your number, and text you forwarding instructions, you're live within hours of signing up, not weeks.
What shows up in my dashboard?
Every call as a lead card: caller name, number, what they wanted, a summary, and the recording. You'll also see how many minutes you've used against your plan, and a running estimate of how much business your AI receptionist has captured this month. You can update your alert phone number and other settings any time from the Settings tab.
What happens if I go over my plan's minutes?
Overage is billed at $0.65/min, but most businesses stay comfortably within their plan. If you're consistently close to your limit, your dashboard will flag it so you can move to a higher tier before it becomes an issue.
Is there a contract?
No long-term contract. You pay a one-time $497 setup fee to build and train your receptionist, then a monthly plan fee. Cancel any time.
Is my data safe?
Yes. Your leads, calls, and business info are private to your account, no other client can see your data, and we don't sell or share it. See our Privacy Policy and Terms for the full details.
Can I try it before I commit?
Yes, call our live demo line and talk to the exact AI receptionist product you'd be getting, no script, no sales pitch, just the real thing answering as itself.
Still have questions?
Call our AI receptionist live, it's the exact product you'd be getting.
Call (727) 353-6966